Currently the metrics show by ticket rep, we would like to be able to see metrics by Customer Rep as an alternative. We would use both.
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We second this. Big time.
This would be massive for us too!!! Customer Rep would be incredible!
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We second this. Big time.
03/02/2023 at 3:54 pmThis would be massive for us too!!! Customer Rep would be incredible!
12/01/2024 at 5:04 pm