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TRAINING MANUALS
LEARNING
iQ e-LEARNING ACADEMY
WEBINARS AND TRAINING
RELEASE NOTES
IDEATION
IDEATION FORUM
IDEATION FORUM: INTACT STAFF
STAFF ONLY
SUPPORT
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Frequently Asked Questions
Manual Theme Demo Documentation
Bank & Cash
Supplier Payments—Discount Filled in Instead of Amount
Change Property Formats on Credit Control Letters
Incorrect Bank Reconciliation Opening Balance
Supplier Payment Returns When Using iQ
Hiding Receipt Types
View All 9
Company Config
Datastore Version Doesn't Match
iQ Updates—Remote Desktop Protocol Customers
iQ Performance Issues—Slow Opening Lists
I Have Loaded My Plugin, but the New Module Doesn’t Appear on the Ribbon
Check if Customer Uses Live Stock
View All 100
Customisation
Control What List Commands Show as Default
Adding a Preview Pane to a List of Transactions
Allow a Web Property to Show in a Browser
Allow Save Edit Command to Be Enabled by Default
Date and Time Formatting
View All 15
General Ledger
How to Import General Ledger Journal Lines
How to Enter a Contra Entry?
Tax Return Is Missing From the HMRC Tax Return List
Difference Between an Aged Report and a Control Account
Set Management Accounts To Rolling Periods
View All 11
Miscellaneous
Excluding Contacts from Marketing Campaign
Standard VAT Rate Change in Sept 2020 from 23% to 21%: How-To Guide
VAT Rate Change: Partially Deposited Orders
Brexit: Postponed Accounting for Import VAT from January 1, 2021
Brexit Deployment Notes: Intact Staff Only
View All 12
Purchases
Changing the Billing Account Details of a Purchase Order
Allocation of Invoices: Reminder to Release Them
How to Access a Customer's Order History
How to Adjust an Incorrect Supplier Account Balance
Prompt for Intrastat Invoices
View All 19
Reporting
Report as Smart Part
Making Tax Digital: Submitting Monthly Returns
Making Tax Digital: Handling Customers who Submit Returns to Both Irish Revenue and HMRC
Submitting a HMRC Tax Return When the Customers Base Currency Is in Euros and Customer Is Not Using Jurisdictions
Making Tax Digital: Common Issues
View All 17
Sales
How to Write Off a Debtor’s Bad Debt
How to Create a Stop or Customer Credit Warning
How To Change the Picking Note Status
Cannot Invoice a Delivery Note
Consolidating Sales Invoices
View All 91
Stock Control
Unlock Product Batches so Related Products Can Be Sold
Remove Product Pop-ups
Global Stock Rebuild: Admin Store and Scheduled
Unlock Product Batches
Not Able to Confirm/Receive Delivery of Purchase Order
View All 28
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