Refund deposit to customer account

3
3 years agoopen2

We have a lot of regular cash account customers who pay a deposit for goods but then change/cancel the order and ask us to just put the money on their account.
When refunding the deposit it would be very helpful if you were able to refund to the customers account

2 thoughts on “Refund deposit to customer account”
  • Dave Gedny says:

    I think you’d need to keep the deposit on the system (ie, stays on customer account), then when they ‘use’ it the system will automatically deduct the deposit from the invoice.

    14/12/2022 at 11:20 am
  • Gazzat says:

    That`s my point Dave, at the moment the only option we have is to create a deposit refund and then create a Receipt onto the account.
    The issue with this is that it then shows up on the end of day Zread for the till.

    21/11/2023 at 4:23 pm
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